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I can't find admin area  (Mono Support )

Viewed 16871 time(s), 14 post(s) 9/5/2016 2:26:44 PMby EleoWeb
EleoWeb

EleoWeb

9/5/2016 2:26:45 PM
Please,
1) I just installed MonoX in a virtual directory of my domain, and I can see
the admin area when I log in  with my admin username.

2) When I register a new user, the data is in the database, but an "ERROR" is shown on the screen.
Can anyone help me?
Thanks
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mzilic

mzilic

9/5/2016 2:32:54 PM
1. The admin area is usually available for users only in admin role.
2. Can you post the monox logs here please. You can find them in MonoX\ApplicationData\Logs directory.

Regards,
Mario
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EleoWeb

EleoWeb

9/6/2016 12:45:37 PM
1) Please, I try it with a user in admin role (I'm checked into the database.)
2) Logs and Image attached.
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vzakanj

vzakanj

9/6/2016 1:04:05 PM
Hi EleoWeb,
you probably don't have an SMTP server [properly] configured so you're getting an error while the activation mail is being sent so check your SMTP settings in app.config.

If you want to activate a user without the email, you can do so manually by checking the IsApproved checkbox in the user administration for that user.

Regards,
Vedran
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EleoWeb

EleoWeb

9/10/2016 10:53:55 AM
Please Vedran, where can I find app.config? This will solve my second question.
But, what can I do for my first question: reach the admin area for a user in admin role?
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imarusic

imarusic

9/12/2016 9:53:17 AM
Hi EleoWeb,

once you are logged in as an admin, you are able to visit admin area by clicking on "Go to the portal administration area" in header. Image attached,

Mail settings can be found in a web.config file, under mailSettings -> smtp.

Regards
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EleoWeb

EleoWeb

9/14/2016 1:20:15 PM
Hi Imarusic!
The problem is that when i log in as admin, I don't see the header and "Go to the portal administration area" .
I tried all possibilities. The admin is registered in the database with "admin" role.
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imarusic

imarusic

9/14/2016 1:23:26 PM
Hi,

did you make any code changes? Can you please send us a screenshot of a home page? Also, can you open this url (http://yourDomain/MonoX/Admin/Default.aspx)  once logged with admin credentials?
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EleoWeb

EleoWeb

9/16/2016 3:02:46 PM
Hi imarusic,
You will find attached screenshots requested:
-home page
-yourDomain/MonoX/Admin/Default.aspx
-admin line in membership table

Thanks
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imarusic

imarusic

9/16/2016 3:11:41 PM
Hi,

what type of authentication are you using?

Regards
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