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The page cannot be found  (Mono Support )

Viewed 10297 time(s), 5 post(s) 12/15/2011 11:57:37 AMby johnsamuel
johnsamuel

johnsamuel

12/15/2011 11:57:37 AM
Hi,

We have downloaded the Monox software. Many pages do not appear and we get the message "The page cannot be found" with the standard "HTTP Error 404 - File or directory not found". On the Main tabs all work except Blogs when "The page cannot be found" message appears.

We cannot do any search, set up profile, create photo libraries as all these return the message, ""The page cannot be found"

Is this a common problem on new downloads?

Would you advise us to reinstall the software?

Is there something else we should investigate?

Thanks

John
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johnsamuel

johnsamuel

12/15/2011 12:03:19 PM
Hi, we downloaded; MonoX v4.5.3205.35 [12/13/2011], DB v4.5.3103
john
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khorvat

khorvat

12/15/2011 12:09:54 PM
Hi,

this is a common issue related to URL rewriting and it is caused by wrong IIS settings, please take a look at the following articles:
How to install MonoX on Windows Server 2008
How to perform MonoX installation

Are you using IIS 7.x and what it the type of the Application Pool ?

Regards
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johnsamuel

johnsamuel

12/15/2011 12:21:22 PM
Thanks Denis & Khorvat,
We'll look at the posts etc.
John
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