MonoX support board

Start the conversation, ask questions and share tips and solutions with fellow developers.

Non-registered users can only browse through our support boards. Please register now if you want to post your questions. It takes a second and it is completely free. Alternatively, you can log in without registration using your credentials at major sites such as Google, Microsoft Live, OpenId, Facebook, LinkedIn or Yahoo.

Error Logs (Closed) (Mono Support )

Viewed 22855 time(s), 11 post(s) 7/29/2013 11:36:43 AMby mev9669
mev9669

mev9669

7/29/2013 11:36:43 AM
Hi 

I get this message on error.

ErrorAn error has occured in the application.This event has been logged and will be addressed by the maintenance department. We appreciate your patience.To continue working with the application please click here.

Can you please tell me where can i find the error logs?

This content has not been rated yet. 
515 Reputation 67 Total posts
kpeulic

kpeulic

7/29/2013 11:55:46 AM
Logs are placed here: "..\MonoX\ApplicationData\Logs" and you need allow write permissions to this folder. 
This content has not been rated yet. 
1849 Reputation 181 Total posts
mev9669

mev9669

7/29/2013 12:01:38 PM
I have read write permissions to this folder. But I cannot see any errors getting logged.
This content has not been rated yet. 
515 Reputation 67 Total posts
kpeulic

kpeulic

7/29/2013 12:31:46 PM
Could you please check the Event Viewer logs?
This content has not been rated yet. 
1849 Reputation 181 Total posts
mev9669

mev9669

7/29/2013 12:38:04 PM
I cannot connect to the server remotely. I will need the IT guys from the hosting company to look into it. Any other way I can find out why the errors are not getting logged?
This content has not been rated yet. 
515 Reputation 67 Total posts
kpeulic

kpeulic

7/29/2013 12:54:30 PM
Are you sure that your application has write permissions to this folder? It is not enough that you have FTP access to this folder?
This content has not been rated yet. 
1849 Reputation 181 Total posts
mev9669

mev9669

7/29/2013 2:01:05 PM
I have assigned write permission to the whole MonoX folder using Plesk control panel.
This content has not been rated yet. 
515 Reputation 67 Total posts
mzilic

mzilic

7/29/2013 2:16:45 PM
Hello,

At this point you can also check that you have the web.log4net present inside your root directory. This is the Log4Net configuration file.

Regards,
Mario
This content has not been rated yet. 
2218 Reputation 300 Total posts
mev9669

mev9669

7/29/2013 2:30:41 PM
is it web.log4net or just log4net? I can see the log4net in the bin folder.
This content has not been rated yet. 
515 Reputation 67 Total posts
mzilic

mzilic

7/29/2013 2:32:44 PM
Hello,

It is web.log4net, it should be in the same location as the web.config or Login.aspx for example.

Regards,
Mario
This content has not been rated yet. 
2218 Reputation 300 Total posts
1 2