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Error Logs (Closed) (Mono Support )

Viewed 36958 time(s), 11 post(s) 7/29/2013 11:36:43 AM, by mev9669

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mev9669

7/29/2013 11:36:43 AM

Hi

I get this message on error.

ErrorAn error has occured in the application.This event has been logged and will be addressed by the maintenance department. We appreciate your patience.To continue working with the application please click here.

Can you please tell me where can i find the error logs?

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kpeulic

7/29/2013 11:55:46 AM

Logs are placed here: "..\MonoX\ApplicationData\Logs" and you need allow write permissions to this folder.

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mev9669

7/29/2013 12:01:38 PM

I have read write permissions to this folder. But I cannot see any errors getting logged.

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kpeulic

7/29/2013 12:31:46 PM

Could you please check the Event Viewer logs?

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mev9669

7/29/2013 12:38:04 PM

I cannot connect to the server remotely. I will need the IT guys from the hosting company to look into it. Any other way I can find out why the errors are not getting logged?

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kpeulic

7/29/2013 12:54:30 PM

Are you sure that your application has write permissions to this folder? It is not enough that you have FTP access to this folder?

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mev9669

7/29/2013 2:01:05 PM

I have assigned write permission to the whole MonoX folder using Plesk control panel.

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mzilic

7/29/2013 2:16:45 PM

Hello,

At this point you can also check that you have the web.log4net present inside your root directory. This is the Log4Net configuration file.

Regards,
Mario

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mev9669

7/29/2013 2:30:41 PM

is it web.log4net or just log4net? I can see the log4net in the bin folder.

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mzilic

7/29/2013 2:32:44 PM

Hello,

It is web.log4net, it should be in the same location as the web.config or Login.aspx for example.

Regards,
Mario

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