MonoX support board

Start the conversation, ask questions and share tips and solutions with fellow developers.

Non-registered users can only browse through our support boards. Please register now if you want to post your questions. It takes a second and it is completely free. Alternatively, you can log in without registration using your credentials at major sites such as Google, Microsoft Live, OpenId, Facebook, LinkedIn or Yahoo.

not able to run monox cms 4.9.40.4907 in iis  (Mono Support )

Viewed 15877 time(s), 15 post(s) 2/20/2014 5:10:06 PMby agneesh
idrazic

idrazic

2/24/2014 3:53:05 PM
Hi Agneesh,

If you are sure that it's not the "blocking" issue with the archive (right click the archive before extracting and click unblock, see the attached image), then, setup a joinme meeting and send me the code and time when you are available via PM and I'll get back to you.

Regards,
Igor
This content has not been rated yet. 
1384 Reputation 152 Total posts
agneesh

agneesh

2/20/2014 5:10:06 PM

Hi support,

I have dot net framework 4.5 installed on my machine and windows 8 OS.

I am getting following error while running monox for first time:

Server Error in '/monox' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. 

Please let me know what am I missing in iis. I did created an application under default pool.

           
</br>

This content has not been rated yet. 
63 Reputation 8 Total posts
mzilic

mzilic

2/20/2014 5:15:09 PM
Hello,

Can you check if default pool is running under net framework 2.0 or 4.0. If it's running under 2.0 it needs to be switched to 4.0.

Regards,
Mario
This content has not been rated yet. 
2218 Reputation 300 Total posts
agneesh

agneesh

2/20/2014 5:17:55 PM

Hi Mario,

it is .net clr version : 4.0

pipeline mode: integrated

Regards,

Agneesh

This content has not been rated yet. 
63 Reputation 8 Total posts
agneesh

agneesh

2/20/2014 5:28:40 PM

in event viewer, following information level message generates:

- System

- Provider
[ Name] ASP.NET 4.0.30319.0
- EventID 1314
[ Qualifiers] 16384
Level 4
Task 3
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-02-20T17:21:14.000000000Z
EventRecordID 35742
Channel Application
Computer CXS-AgneeshJ.citi.com
Security

- EventData

4010
An unhandled security exception has occurred.
2/20/2014 10:51:14 PM
2/20/2014 5:21:14 PM
107ef553316e4d399ddfc7a86122d1b2
1
1
0
/LM/W3SVC/1/ROOT/monox-6-130373904729809219
Full
/monox
D:\cms\moonox\MonoX_4_9_40_4907\
CXS-AGNEESHJ
6504
w3wp.exe
IIS APPPOOL\DefaultAppPool
http://localhost/monox/
/monox/
::1
False
IIS APPPOOL\DefaultAppPool
This content has not been rated yet. 
63 Reputation 8 Total posts
mzilic

mzilic

2/21/2014 11:39:45 AM
Hello,

Can you provide us with the MonoX error logs please (MonoX/ApplicationData/Logs).

Regards,
Mario
This content has not been rated yet. 
2218 Reputation 300 Total posts
agneesh

agneesh

2/21/2014 2:26:40 PM

Hi Mario,

Logs folder is empty.

We are a software product company. I am responsible for evaluating the monox for CMS platform offering to all our customers.

Can you help me in running this software well on my laptop.

Regards,

agneesh   

This content has not been rated yet. 
63 Reputation 8 Total posts
mzilic

mzilic

2/21/2014 3:25:45 PM
Hello,

A few questions.

Have you managed to install MonoX at all?
Have you downloaded MonoX and installed it manually or have you used Web Platform Installer?
If you've downloaded MonoX manually have you unblocked the downloaded file?
Under which identity is the App Pool running (ApplicationPoolIdentity or Network Service for example)?
Have you set folder/file permissions for the App Pool on the Upload, ApplicationData and web.config?

Regards
This content has not been rated yet. 
2218 Reputation 300 Total posts
agneesh

agneesh

2/21/2014 4:55:03 PM

I am not able to install at all.

yes I have opted for manual option.

I don't fully understand the unblocked downloaded file option?

where I can check the identity of app pool running.

permission are given to all folders and files

This content has not been rated yet. 
63 Reputation 8 Total posts
mzilic

mzilic

2/21/2014 5:01:20 PM
When you download a file. It is possible that a file is blocked on your computer, you need to right click on the archive and go to properties then click on the unblock button.

To check the identity you need to go to IIS Manager and locate your app pool open advanced settings screen and check under Process Model section which identity is being used.

Have you managed to run the MonoX installation wizard at all or is this happening when you try to navigate to the website for the first time?
This content has not been rated yet. 
2218 Reputation 300 Total posts
agneesh

agneesh

2/21/2014 5:05:41 PM
this is happening when I access it for the first time. I will answer your other questions shortly.
This content has not been rated yet. 
63 Reputation 8 Total posts
1 2