Mono Support I can't find admin area 

Viewed 50391 time(s), 14 post(s), 9/5/2016 2:26:44 PM - by EleoWeb
9/5/2016 2:26:45 PM
50 Reputation 8 Total posts

Please,
1) I just installed MonoX in a virtual directory of my domain, and I can see
the admin area when I log in  with my admin username.

2) When I register a new user, the data is in the database, but an "ERROR" is shown on the screen.
Can anyone help me?
Thanks

1
9/5/2016 2:32:54 PM
2218 Reputation 300 Total posts

1. The admin area is usually available for users only in admin role.
2. Can you post the monox logs here please. You can find them in MonoX\ApplicationData\Logs directory.

Regards,
Mario

2
9/6/2016 12:45:37 PM
50 Reputation 8 Total posts

1) Please, I try it with a user in admin role (I'm checked into the database.)
2) Logs and Image attached.

3
9/6/2016 1:04:05 PM
345 Reputation 61 Total posts

Hi EleoWeb,
you probably don't have an SMTP server [properly] configured so you're getting an error while the activation mail is being sent so check your SMTP settings in app.config.

If you want to activate a user without the email, you can do so manually by checking the IsApproved checkbox in the user administration for that user.

Regards,
Vedran

4
9/10/2016 10:53:55 AM
50 Reputation 8 Total posts

Please Vedran, where can I find app.config? This will solve my second question.
But, what can I do for my first question: reach the admin area for a user in admin role?

5
9/12/2016 9:53:17 AM
3016 Reputation 428 Total posts

Hi EleoWeb,

once you are logged in as an admin, you are able to visit admin area by clicking on "Go to the portal administration area" in header. Image attached,

Mail settings can be found in a web.config file, under mailSettings -> smtp.

Regards

6
9/14/2016 1:20:15 PM
50 Reputation 8 Total posts

Hi Imarusic!
The problem is that when i log in as admin, I don't see the header and "Go to the portal administration area" .
I tried all possibilities. The admin is registered in the database with "admin" role.

7
9/14/2016 1:23:26 PM
3016 Reputation 428 Total posts

Hi,

did you make any code changes? Can you please send us a screenshot of a home page? Also, can you open this url (http://yourDomain/MonoX/Admin/Default.aspx)  once logged with admin credentials?

8
9/16/2016 3:02:46 PM
50 Reputation 8 Total posts

Hi imarusic,
You will find attached screenshots requested:
-home page
-yourDomain/MonoX/Admin/Default.aspx
-admin line in membership table

Thanks

9
9/16/2016 3:11:41 PM
3016 Reputation 428 Total posts

Hi,

what type of authentication are you using?

Regards

10
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