Hi,
To make closed Web part visible please slide down the administration toolbox then go to "Part catalog" and there you can see the "Closed Web parts" click there, then check the Web part you want to get back and select the Web part Zone where to put the Web part, click the Apply button on your middle right and that should be it.
Please see the attached screenshots on how to unhide the Web part.
Instant support will be available as soon as our billing department notify us, generally this is a 24 hour process and you will be notified as soon as we prepare everything.
Regards.
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