Hi,

there are many users that have installed MonoX using WebPI without any issues so can you please provide us with more information in order to help you install the package. First thing that we need is the error log, you have error log link on the right of the screen (you can find it on your screenshot) when you try to install the package. Also please let us know if you have been using main installation from WebPI or you are using custom streams that are pointing to our servers ?

Thanks

Hi! i am sorry for the late reply due to family emergency here is the error log that i was able to find hope it helps. also i am using the main installer 

{1}

##LOC[OK]##

{1}

##LOC[OK]## ##LOC[Cancel]##

{1}

##LOC[OK]## ##LOC[Cancel]##

Attached files

Hi,

Are you using our own custom feed or the official feed? Also try going to platform installer PI options and click on "Delete installer cache folder" button.

Regards

Official feed and i tried deleting the installer cache folder as well. it didnt work one bit. 

Hurrah and three cheers for  its finally done, thank you. You guys are great.